People brand standards - Restaurant Level

  RL-1a) Verify that the organization's policy (or a summary explanation of the key points in the policy) to promote a safe, respectful, & inclusive workplace is visible and readily accessible to all employees in the restaurant. 10 in 1 posted in store

RL-3a) Verify that the organization's process to report a concern regarding safe, respectful, & inclusive workplace is communicated to managers and employees within 14 days of hire. Sample Email (sent out every 14 days)

RL-3b) Verify that the protocol for an employee to report a concern for safe, respectful, & inclusive workplace is visible and easily accessible in the restaurant. Post next to timeclock

RL- 3c) Check the restaurant to determine whether the Owner/Operator’s organization’s information is displayed within the restaurant as an additional avenue to report safe, respectful, and inclusive workplace concerns. 10 in 1 posted in store and Post next to timeclock

RL-4a) Verify that the organization’s workplace violence prevention policy (or a summary explanation of the key points in the policy) is visible and readily accessible to all employees in the restaurant. Post next to timeclock

RL-6a) Verify that the organization's process to report a concern regarding workplace violence prevention is communicated to managers and employees within 14 days of hire.  Sample Email (sent out every 14 days)

RL-6b) Verify that the protocol for an employee to report a concern regarding workplace violence is visible and easily accessible in the restaurant. Post next to timeclock

RL-6c) Check the restaurant to determine whether the Owner/Operator’s organization’s information is displayed within the restaurant as an additional avenue to report workplace violence concerns. 10 in 1 posted in store and Post next to timeclock

RL-7a) Verify with the Owner/Operator’s contact for the visit that the restaurant conducts at least one crew and manager survey per year. We use McDonald's Annual Survey

RL-7b) Ask the Owner/Operator’s contact for the visit to verify that the survey is anonymous and/or confidential. We use McDonald's Annual Survey

RL-7c) Ask the Owner/Operator’s contact to verify that restaurant management creates action plans based on survey results. 3891 AP

RL-9a) Verify with the Owner/Operator’s contact for the visit that shift leaders/managers have completed the Shift Leadership curricula and attended either Leadership Transitions (LT), Introduction to Management (ITM), or Basic Shift Management (BSM) class within 9 months of assuming their position as shift leader. Management Training Roster

RL-9a) Verify with the Owner/Operator’s contact for the visit that shift leaders/managers who have been a shift leader for more than 14 days but less than 9 months have made progress towards the Shift Leadership Curricula. Management Training Roster

RL-9b) Ask the Owner/Operator’s contact for the visit to confirm that all shift leaders have been certified by the Organization within 9 months of becoming a shift leader. Training Manager to Confirm

RL-10a) Verify that wellness checks are being administered and/or screening is place as outlined by McDonald’s current wellness guidelines (as of Nov 14, 2021, those can be accessed at this link) RESTAURANT POSTING: Post next to timeclock

RL-10b) Verify with the Owner/Operator’s contact for the visit that health and wellness training or explanations are accessible to employees. Post next to timeclock